Technology Innovations Specialist
1 week ago
Raising Cane's Chicken Fingers is a rapidly growing company that serves the best tasting and most craveable chicken finger meals. Our Crew makes it happen, our Culture makes it unique, and the Community makes it all worthwhile.
Our Restaurant Support Office (RSO) is a key part of our success, and every talented Crewmember is important to our growth.
Job DescriptionThe Technology Innovation and Integration Specialist will support the piloting, testing, and initial rollout of new and existing technology initiatives across our system's restaurants.
This role will identify opportunities for technology innovation, ensure initiatives are ready for execution, and prioritize them according to restaurant and business needs.
Your Impact & Responsibilities- Understand the purpose, scope, objectives, and success metrics of projects and measure operational success and impact.
- Lead pilots and initial rollouts to restaurants, including iterations with restaurant visits and observations.
- Track pilot success through feedback gathering and remain flexible to adjust pilots as needed.
- Partner closely with RSO departments and keep teams apprised of project status.
- Maintain operational competency by staying close to restaurant operators and their use of current and future technology.
- Channel feedback to the working team to understand project success and align on directional changes.
This role requires 50% travel to restaurants throughout the United States.
Qualifications include 2-4 years' experience in food service, project management, engineering/computer science roles, and a Bachelor's degree in information systems, engineering, computer science, or related field.
The ideal candidate will have strong problem-solving and critical thinking skills, with ability to identify complex problems and develop solutions.
Proficient in Excel, PowerPoint, Word, and ITIL.
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