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Overnight Guest Services Associate

2 months ago

Kapolei, Hawaii, United States Embassy Suites Kapolei Full time

Join the vibrant team at Embassy Suites Kapolei as a full-time Overnight Guest Services Associate. This role offers an exciting opportunity to immerse yourself in the hospitality industry while providing exceptional service to our guests.

COMPENSATION AND BENEFITS:

We offer a competitive starting pay of $19 - $19.50 per hour along with a comprehensive benefits package. This includes medical, dental, and vision insurance, immediate paid time off (PTO), vacation accrual, and eligibility for a 401(k) plan after 60 days of employment.

WHY EMBASSY SUITES KAPOLEI?

Our hotel is not just a workplace; it's a community where comfort meets excitement. We are located near popular attractions, providing our guests with memorable experiences. Our team is comprised of dedicated professionals who are passionate about hospitality and committed to creating a welcoming environment.

KEY RESPONSIBILITIES:

  • Deliver clear and effective communication, both verbally and in writing.
  • Maintain a positive and professional attitude while interacting with guests.
  • Work independently and collaboratively within a team.
  • Handle cash transactions and resolve guest issues efficiently.
  • Exhibit flexibility with availability, including nights, weekends, and holidays.

YOUR ROLE:

As an Overnight Guest Services Associate, you will play a crucial role in ensuring our guests feel welcomed and valued. Your responsibilities will include managing check-ins, addressing inquiries, and maintaining the overall flow of hotel operations during the night. Your attention to detail will be key in providing a seamless experience for our guests, ensuring their comfort and satisfaction throughout their stay.

SCHEDULE:

This position requires availability for 3-5 night shifts per week, allowing you to engage fully in the dynamic atmosphere of our hotel. Flexibility is essential, as set schedules are not applicable for this role.

JOIN OUR TEAM:

Embark on a fulfilling career in hospitality with Embassy Suites Kapolei. We value our team members and are committed to providing a supportive and rewarding work environment. Explore the opportunities that await you in the world of hospitality.