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Operations Manager

2 months ago

Katy, Texas, United States Michaels Stores Full time
{"Job Title": "Operations Manager", "Job Summary": "We are seeking an experienced Operations Manager to lead our store team in delivering sales and profits while protecting our assets. As a key member of our store leadership team, you will be responsible for providing a well-merchandised and well-stocked store by leading and supporting inventory management processes. You will also lead a team of well-trained team members to deliver a customer-centric shopping experience.

Responsibilities:

* Assist Store Manager in planning and supporting the scheduling and execution of store workload
* Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements
* Support and participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
* Achieve your KPI's; manage your team to achieve their role KPI's
* Manage the visual merchandising standards in store and execution of feature space and seasonal layouts
* Manage and execute the inventory management processes in store
* Manage and execute merchandise operations and Omni channel processes
* Train, observe and coach the team to achieve results; participate in the performance management process of your team; support Talent Development; utilize the leadership competencies for continued self-development
* Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for others
* Serve as Manager on Duty (MOD)
* Acknowledge customers, help locate product and provide solutions
* Cross trained in Custom Framing selling and production
* Assist with Omni channel processes

Requirements:

* Retail management leadership experience
* Ability to remain standing for long periods of time
* Ability to move throughout the store
* Regular bending, lifting, carrying, reaching and stretching
* Lifting heavy boxes and accessing high shelves by ladder or similar equipment

Work Environment:

* Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while un-loading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

At Michaels, we are committed to fostering an inclusive environment for everyone to learn, shop, and create. We strive to inspire our customers, cultivate confident leaders, and serve our communities. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations.

If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.

We are an equal opportunity employer and welcome applications from diverse candidates.

Please note that we are an at-will employer in the state of Texas.

We are committed to providing a safe and healthy work environment for all our employees.

If you are interested in this opportunity, please submit your application through our website.

Thank you for considering Michaels as your employer.

Sincerely,

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