Compliance and Outcomes Manager
2 weeks ago
Job Title: Compliance and Outcomes Manager
Location: East Bay
Horizon Services, Inc. (HSI) is a nonprofit organization established in 1974, dedicated to reducing substance use-related challenges for individuals from diverse backgrounds. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs for women, men, youth, LGBTQ, and BIPOC clients.
The Compliance and Outcomes Manager plays a crucial role in ensuring all treatment programs are compliant with State and Federal guidelines, providing the best care for our clients. This position involves monitoring, tracking, and implementing quality assurance and deliverables to meet regulatory requirements and agency goals.
Key Responsibilities:
- Implement policies, procedures, and best practices to ensure compliance with State and Federal guidelines.
- Monitor and track quality assurance and deliverables to meet regulatory requirements and agency goals.
- Develop and implement policies, procedures, tools, and protocols to enhance productivity, performance, and efficiency related to QAQI functions.
- Coordinate with Program Managers to ensure effective implementation and monitoring of QAQI functions.
- Participate in weekly meetings with Compliance and Outcomes Managers and Administrator to coordinate program and licensing compliance efforts.
Requirements:
- Ability to problem solve quickly and effectively.
- Ability to interface with community members, CBOs, funders, and referral sources in a positive manner.
- Ability to balance leadership and compassion in a crisis environment.
- Ability to recognize stress factors and find creative ways to reduce them.
- Ability to control emotions in situations of conflict.
Working Conditions:
This position requires a dynamic and fast-paced work environment, with a focus on ensuring compliance and quality assurance in treatment programs.
Horizon Services, Inc. is an equal opportunity employer.
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