Bakery Manager
20 hours ago
Nothing Bundt Cakes is seeking a highly motivated and experienced Bakery Manager/Lead Operator to join our team. As a key member of our bakery team, you will be responsible for directing the team and day-to-day operation, ensuring the highest-quality cakes, a warm, welcoming environment, and superior service are consistently provided to our guests.
Key Responsibilities:- Prioritize the guest experience, model superior guest engagement, and foster a positive work environment.
- Recruit and select talent, ensure performance expectations are clearly communicated, and provide proper training to execute responsibilities effectively.
- Engage frequently with team members to gain insight into workload and progress, address any challenges, and course correct as needed.
- Provide continuous coaching and follow-up to develop team and manage performance, deliver constructive feedback, conduct quarterly reviews, and address any performance issues in a timely and effective manner.
- Identify future leaders, cross-train team members, and maintain hands-on knowledge of all bakery roles.
- Facilitate the opening and closing of the bakery, manage special-order fulfillment, create and communicate weekly sales productivity goals, and adjust bakery coverage based on changing business trends.
- Ensure NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.
- Manage all controllable expenses, including labor, COGS, maintenance, and supplies, to maximize profitability.
- High school diploma or GED; post-secondary education is a plus or equivalent experience.
- 1-3 years of leadership experience managing teams, business operations, and the guest experience in the retail, hospitality, or foodservice industries.
- Demonstrated success in hiring and developing teams, creating a superior service environment, and achieving financial objectives.
- Experience in creating productivity goals, inventory par levels, and team schedules, and managing costs.
- Foodservice safety training certificate (or required to obtain within 30 days of employment).
- Basic proficiency in Microsoft Word, Excel, and Outlook, with comfort in learning new technologies.
- Must have a valid driver's license and clean driving record.
$22.00 - $24.00 per hour
Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter. Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion, and the ability to make Genuine Connections.
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