Pharmacy Service Representative

4 weeks ago


Grand Rapids, Michigan, United States PharMerica Full time

About the Role:

We are seeking a skilled Pharmacy Technician to join our team at PharMerica. As a Pharmacy Technician, you will play a critical role in providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide.

Key Responsibilities:

  • Triage, interpret and input orders into computerized medication order system while meeting accuracy and productivity standards of the pharmacy.
  • Performs drug calculations including basic mathematical calculations (e.g., converting milligrams).
  • May resolve issues of denials identified through adjudication, and follow-up claims in Point of Sale (POS).
  • Maintains current knowledge of Medicaid claim regulations and processes.
  • May produce reports and keep management informed of unpaid claims and claims pending follow-up.
  • Provides excellent customer service to external and internal customers in accordance with company values.
  • May assist with drug preparation and dispensing under the direct supervision of a Pharmacist.
  • Performs other tasks as assigned, which can include assisting in any area of the pharmacy as directed by management.

Requirements:

  • High school diploma or equivalent.
  • Pharmacy related experience.
  • Basic understanding of drugs, medication terminology, and metric system; ability to operate a computer.

About PharMerica:

PharMerica is a full-service pharmacy solution providing value beyond medication. We are the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies, offering unmatched employee development, exceptional company culture, and seemingly endless opportunities for advancement.


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