Advanced Imaging Support Engineer

2 weeks ago


Little Rock, Arkansas, United States Symmetrio Full time

Symmetrio's client, a leading medical device company, seeks a skilled Advanced Imaging Support Engineer to join their team. This role involves maintaining, repairing, and supporting advanced imaging equipment to ensure optimal performance and customer satisfaction.

Key Accountabilities:
  • Equipment Support: Provide technical support for advanced AX/XP imaging equipment, performing routine maintenance, repairs, and troubleshooting.
  • Field Service: Conduct on-site service calls with minimal supervision, ensuring timely and effective equipment repairs.
  • Operator Training: Deliver comprehensive training sessions to operators on proper equipment usage, enhancing system performance and minimizing downtime.
  • Territory Performance: Oversee financial performance within your assigned territory, achieving revenue growth, expense control, and inventory management targets.
  • Asset Management: Manage company-provided assets, including vehicles, tools, inventory, computers, and phones, upholding high standards of accountability.
  • Professional Relationships: Develop and maintain strong professional relationships with customers, colleagues, and company representatives, fostering exceptional communication and collaboration.
  • Administrative Tasks: Execute all necessary administrative duties accurately and efficiently.

Requirements:

  • Minimum: High school diploma. Technical associate degree or equivalent preferred.
  • At least 3 years of experience as a medical technologist or field service engineer specializing in diagnostic systems.
  • Valid driver's license, a clean driving record, and the ability to travel independently (day and night).
  • Proficiency with computer-based tools for reporting and communication.
  • Willingness to travel domestically and internationally for training, with availability for various shifts and on-call hours as needed.
  • Demonstrated experience in continuous improvement and excellent judgment in customer relations and asset management.
  • Strong technical knowledge, including mechanics, electrical systems, chemistry, and software; familiarity with electronics, hydraulic, and pneumatic systems is beneficial.

Estimated Salary: $100,000 - $140,000 per annum, depending on location and experience.



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