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Radiology Support Specialist

2 months ago

Palm Beach Gardens, Florida, United States RAYUS Radiology - Center for Diagnostic Imaging Full time

About RAYUS Radiology - Center for Diagnostic Imaging

We are a leading provider of diagnostic imaging services, committed to delivering exceptional patient care and innovative solutions.

Job Summary

We are seeking a highly skilled Patient Service Representative to join our team. As a Patient Service Representative, you will be responsible for providing exceptional patient care and support, ensuring a positive experience for our patients and their families.

Key Responsibilities

  • Provide excellent customer service to patients and their families, responding to their needs and concerns in a timely and professional manner.
  • Coordinate patient scheduling, registration, and billing processes, ensuring accuracy and efficiency.
  • Communicate effectively with patients, physicians, and other healthcare professionals to ensure seamless care coordination.
  • Maintain accurate and up-to-date patient records, adhering to confidentiality and security protocols.
  • Participate in quality improvement initiatives, contributing to the development and implementation of process improvements.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 1 year of experience in a healthcare or customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to maintain confidentiality and handle sensitive information with discretion.