Electronic Classroom Infrastructure Manager
4 days ago
About Our Company
Clients First Technologies (CFT) provides Strategic Consulting, Technology and Managed Services to commercial, non-profit and government organizations. Our expertise lies in mobilizing the right people, skills and technologies to help organizations with their most pressing challenges.
We are a Service Disabled Veteran Owned Small Business (SDVOSB), committed to excellence and creating innovative and flexible solutions for our clients.
The Position
We are looking for a Network Connectivity Engineer to join our team. This is a full-time, on-site position located in Great Lakes, IL. We offer a competitive salary of $85,000 per year, a comprehensive benefits package, and a collaborative work environment.
Responsibilities
- Ensure system and network connectivity and interoperability within an electronic classroom environment
- Develop and implement routine maintenance procedures
- Document troubleshooting procedures
- Manage technical issues within ticketing system
Qualifications
- Bachelor's degree in Computer Science, Engineering, Mathematics or related field preferred
- Must possess a current IAT Level II certification (Security+ CE, CCNA, CISSP, CySA+, etc.)
- Minimum of 3 years of experience providing technical support
- Experience managing user accounts, permissions and groups within Active Directory
- Workstation and server hardware installation, maintenance, board replacement, and cable switching
- Systems and network connectivity and operability troubleshooting
- Experience managing a ticketing system
- Ability to document technical processes and procedures
- Strong verbal and written communication skills
- Expert level Microsoft Office Suite knowledge
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