Network Infrastructure Manager

1 day ago


Great Lakes, United States Clients First Technologies (CFT) Full time
Join Our Team

Clients First Technologies (CFT) is a leading provider of Strategic Consulting, Technology, and Managed Services to commercial, non-profit, and government organizations. We are seeking a talented Electronic Classroom Technical Support Specialist to join our team.

This role involves ensuring student training infrastructure is functional and available, as well as managing user accounts in Active Directory. The successful candidate will have experience in troubleshooting technical issues, providing system and network connectivity support, and maintaining security and compliance systems.

We offer a comprehensive benefits package, a collaborative work environment, and strong company culture. Veterans and military spouses are encouraged to apply.

Responsibilities:

  • Ensure student training infrastructure is functional and available
  • Manage user accounts and permissions within Active Directory
  • Maintain security and compliance systems
  • Perform routine maintenance, including break and fix, backup and recovery, and inventory and asset management
  • Document troubleshooting procedures
  • Manage technical issues within a ticketing system

Required Qualifications:

  • Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field
  • IAT Level II certification (Security+ CE, CCNA, CISSP, CySA+, etc.)
  • Minimum of 3 years of experience providing technical support
  • Experience managing user accounts, permissions, and groups within Active Directory
  • Workstation and server hardware installation, maintenance, board replacement, and cable switching
  • Systems and network connectivity and operability troubleshooting
  • Experience managing a ticketing system
  • Ability to document technical processes and procedures
  • Strong verbal and written communication skills
  • Expert-level Microsoft Office Suite knowledge

Estimated Salary:$80,000 per year

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