Retail Branch Manager

2 weeks ago


Nashville, Tennessee, United States Envoy Mortgage Full time
Branch Manager Job Summary

As a Branch Manager with Envoy Mortgage, you will be responsible for leading a team of mortgage professionals to achieve exceptional results. We offer a high standard of service, support, and tools to help you succeed in your role.

Key Responsibilities:
  • Recruit, hire, and develop a team of successful originators and support staff
  • Supervise and mentor originators, processors, and support staff to ensure excellent performance
  • Manage branch revenue and expenses to meet company objectives
  • Promote Envoy's products to real estate agents, home buyers, and other referral sources
  • Procure new loan applications and ensure timely completion
  • Adhere to all Envoy standards, including production minimums and customer service
  • Educate borrowers on current offerings and programs
  • Stay current on personal finance principles and mortgage advice
  • Monitor loan progress and communicate effectively with borrowers and other parties
  • Present complete and accurate files to processors
  • Coordinate information flow to all concerned parties
  • Prospect for new loan applications and maintain contact with past clients
  • Stay current with required continuing education and industry guidelines
Requirements:
  • High school diploma or equivalent required; bachelor's degree in business, finance, or related field preferred
  • 7 years of related experience and/or training; or equivalent combination of education and experience in mortgage origination, with 2+ years of branch management experience preferred
  • 2 years of experience in sales leadership roles managing loan originators preferred
  • Demonstrated success in growing sales and revenue goals
  • Average of $500,000 in personal monthly volume or $3 MM (or 6 units) average monthly team volume preferred minimum
  • Proven leadership skills with demonstrated capacity in management/motivation of employees
  • In-depth knowledge of mortgage loan products, processes, procedures, and documentation
  • Working knowledge of originating systems, Encompass experience preferred
  • Demonstrated proficiency with Microsoft Excel, Word, and Outlook
  • Exceptional follow-up, time management, interpersonal, and verbal and written communication skills
  • Commitment to high standards and adherence to company policy
  • Ability to manage priorities and workflow
  • Ability to make timely and sound decisions
Physical Requirements:
  • The employee must occasionally lift and/or move up to 25 pounds
  • Specific vision abilities required by this job include close vision
  • While performing the duties of this job, the employee is regularly required to sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
  • The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl
Compensation and Benefits:

Exempt position with regular pay ranging from $36,000 to $64,000. Supplemental pay includes commission pay. Benefits include health insurance, paid time off, paid holidays, and 401(k) for full-time employees.



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