Business Services Client Support Specialist
3 weeks ago
This role is a hybrid position with 2 onsite days per week. As a Business Services Client Support Representative, you will play a key role in delivering outstanding, caring service to our valued clients. By providing exceptional support, you will enable our clients to see Life. Design in action.
Key Responsibilities:
- Deliver exceptional client support and service
- Collaborate with internal teams to resolve client issues
- Provide training and support to clients on our products and services
- Identify and implement process improvements to enhance client experience
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Experience in client-facing roles or customer service
About Fidelity Cooperative Bank:
Fidelity Cooperative Bank is a leading financial institution dedicated to providing exceptional service to our clients. We are committed to building long-term relationships with our clients and communities.
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