Behavioral Health Operations Manager
3 weeks ago
At Callen-Lorde Community Health Center, we're seeking an experienced Manager of Behavioral Health Operations to join our team. This pivotal role plays a crucial part in ensuring the seamless delivery of mental health care to our diverse patient population.
This position bridges clinical excellence with operational efficiency, overseeing the day-to-day functions of our behavioral health programs across multiple locations. You'll work collaboratively with interdisciplinary teams to optimize patient access, streamline workflows, and maintain high-quality care standards.
We're looking for a dynamic leader who can drive innovation, improve processes, and promote a culture of excellence within our organization. If you're passionate about delivering exceptional care and committed to making a difference in the lives of our patients, we encourage you to apply for this exciting opportunity.
- Oversee daily operations of Behavioral Health Services across multiple locations
- Collaborate with leadership teams to integrate and improve service delivery
- Manage patient access, visit volume, and benchmark standards
- Develop and implement process monitoring systems and actionable data reports
- Facilitate interdepartmental communication and address patient concerns
- Support clinical initiatives and internal referral processes
- Participate in hiring, training, and supervising staff
- Ensure compliance with regulatory requirements and quality standards
- Bachelor's Degree required in a related field; Master's in Social Work (MSW) preferred
- Three years managerial experience in a mental health or healthcare setting, preferably
- Experience in practice management in a healthcare setting
- Familiarity with compliance regulations for Article 28 and Article 31 clinics
- Experience working with the LGBT community and those living with HIV and/or mental health concerns is highly desirable
The estimated salary range for this position is $80,000 - $110,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous paid time off plan and a 403(b) retirement savings plan.
Why Join Us?Callen-Lorde Community Health Center is a leading provider of LGBTQ+ healthcare services, dedicated to promoting health education and wellness, and advocating for LGBTQ+ health issues. As a member of our team, you'll have the opportunity to make a meaningful impact in the lives of our patients and contribute to a culture of inclusivity and respect.
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