Behavioral Health Operations Manager

3 weeks ago


New York, New York, United States Callen-Lorde Community Health Center Full time
About the Role

At Callen-Lorde Community Health Center, we're seeking an experienced Manager of Behavioral Health Operations to join our team. This pivotal role plays a crucial part in ensuring the seamless delivery of mental health care to our diverse patient population.

This position bridges clinical excellence with operational efficiency, overseeing the day-to-day functions of our behavioral health programs across multiple locations. You'll work collaboratively with interdisciplinary teams to optimize patient access, streamline workflows, and maintain high-quality care standards.

We're looking for a dynamic leader who can drive innovation, improve processes, and promote a culture of excellence within our organization. If you're passionate about delivering exceptional care and committed to making a difference in the lives of our patients, we encourage you to apply for this exciting opportunity.

  • Oversee daily operations of Behavioral Health Services across multiple locations
  • Collaborate with leadership teams to integrate and improve service delivery
  • Manage patient access, visit volume, and benchmark standards
  • Develop and implement process monitoring systems and actionable data reports
  • Facilitate interdepartmental communication and address patient concerns
  • Support clinical initiatives and internal referral processes
  • Participate in hiring, training, and supervising staff
  • Ensure compliance with regulatory requirements and quality standards
Qualifications
  • Bachelor's Degree required in a related field; Master's in Social Work (MSW) preferred
  • Three years managerial experience in a mental health or healthcare setting, preferably
  • Experience in practice management in a healthcare setting
  • Familiarity with compliance regulations for Article 28 and Article 31 clinics
  • Experience working with the LGBT community and those living with HIV and/or mental health concerns is highly desirable
Compensation

The estimated salary range for this position is $80,000 - $110,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a generous paid time off plan and a 403(b) retirement savings plan.

Why Join Us?

Callen-Lorde Community Health Center is a leading provider of LGBTQ+ healthcare services, dedicated to promoting health education and wellness, and advocating for LGBTQ+ health issues. As a member of our team, you'll have the opportunity to make a meaningful impact in the lives of our patients and contribute to a culture of inclusivity and respect.



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