Pharmacy Graduate Intern

2 weeks ago


Little Elm, Texas, United States Walgreens Full time
Job Summary

As a Pharmacy Graduate Intern at Walgreens, you will have the opportunity to engage in post-graduate pharmacy activities under the direct supervision of a licensed pharmacist. Your primary responsibility will be to fulfill the State Board of Pharmacy requirements while providing pharmacy consulting services to customers. You will be responsible for ensuring the proper compounding, dispensation, review, and verification of prescribed medications within regulatory guidelines, company policies, and procedures.

Key Responsibilities
  • Customer Experience: Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience.
  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience.
  • Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.
  • Participates and assists in community events as requested by Store Manager, Healthcare Supervisor, District Manager, or Pharmacy Manager.
Operations
  • Under direct supervision of a licensed pharmacist, counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
  • Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
  • Reviews, interprets, and accurately dispenses prescribed medications when necessitated by workload.
  • Ensures the pharmacy operates in accordance to regulations, company policies, and standards.
People & Performance Management
  • Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.
  • Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.
Training & Personal Development
  • Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications.
  • Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.
Communications
  • Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.


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