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Healthcare Support Specialist

2 months ago

Wilmington, Delaware, United States Westside Family Healthcare Inc Full time
Position Overview

Westside Family Healthcare Inc is seeking dedicated Medical Assistants

Incentives Available: $5,000 Sign-On Bonus

Loan Repayment Options Offered

Make a Positive Impact in the Community

Westside Family Healthcare is a nonprofit organization committed to delivering high-quality primary medical services without consideration of the patient's financial situation. The Medical Assistant plays a crucial role in providing clinical support, which includes preparing patients for their appointments, assisting healthcare providers during examinations, maintaining cleanliness and organization of examination rooms, managing diagnostic equipment, documenting patient information, and educating patients about their care.

WORKING AT WESTSIDE MEANS EMBRACING A PATIENT-CENTERED APPROACH TO HEALTHCARE.

A Patient-Centered Medical Home is not merely a location; it represents a philosophy of care that prioritizes the patient's involvement in health-related decisions. As a community health center, Westside Family Healthcare is dedicated to serving all individuals who seek care, irrespective of their financial means, immigration status, national origin, religion, race, ethnicity, gender identity, or sexual orientation.

OUR MISSION: To enhance the health of our communities by ensuring equitable access to quality healthcare for all.

BENEFITS: Our comprehensive benefits package includes medical, dental, and vision insurance, life and disability coverage, a 401(k) retirement plan with matching contributions, and various supplemental insurance options. We also provide a generous paid time off (PTO) policy and flexible scheduling to promote work-life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.

KEY RESPONSIBILITIES:

  1. Assist in patient intake, which involves escorting patients to examination rooms, completing medication reconciliation, documenting medical history, assessing vital signs, and addressing any additional care needs.
  2. Facilitate telehealth appointments by preparing patients for virtual consultations, including identifying the chief complaint and ensuring all necessary information is gathered.
  3. Ensure examination rooms are clean, organized, and well-stocked in preparation for patient visits.
  4. Collect and process laboratory specimens, ensuring proper logging and preparation for testing.
  5. Operate diagnostic equipment, such as electrocardiograms (EKGs), to conduct routine tests.
  6. Administer medications and vaccines as per provider instructions, ensuring compliance with written orders.
  7. Educate patients on treatment procedures, medication regimens, dietary guidelines, and necessary preparations for diagnostic tests.
  8. Maintain cleanliness and sterilization of instruments and proper disposal of contaminated materials.
  9. Conduct daily point-of-care equipment testing prior to patient interactions.

PM22

MINIMUM QUALIFICATIONS:

  1. High school diploma or GED.
  2. Completion of an accredited medical assistant training program.
  3. Basic life support certification.
  4. Proficiency in Microsoft Office and electronic medical record systems.
  5. Availability for evening shifts and occasional Saturday mornings.
  6. Reliable transportation and the ability to travel independently between locations.

PREFERRED QUALIFICATIONS:

  1. Advanced training or college coursework in Allied Health, Science, Medical Assisting, or a related healthcare field.
  2. Medical Assistant certification from a nationally recognized organization accredited by the National Commission for Certifying Agencies (NCCA) or the American National Standards Institute (ANSI) within 12 months of hire.
  3. Completion of an interpreter training course or certification from the Certification Commission for Healthcare Interpreters or the National Board of Certification for Medical Interpreters.