Box Office Liaison

6 days ago


Las Vegas, Nevada, United States The Smith Center Full time

**Job Title:** Box Office Liaison

**Salary:** $17.00 - $17.50 per hour, plus retirement benefits

We are seeking a highly skilled Box Office Liaison to join our team at The Smith Center for the Performing Arts. As a key member of our ticketing services team, you will be responsible for providing exceptional customer service and support to our guests.

**About the Role:

  • You will respond to calls, emails, and online inquiries from guests regarding ticket sales, Will Call pickup, and other ticket-related issues.
  • You will work in the Box Office around performance schedules, assisting guests with ticket purchases and resolving last-minute issues efficiently and cheerfully.
  • You will demonstrate empathy and a sense of urgency when assisting guests with concerns, ensuring that their issues are resolved quickly and accurately.

**Requirements:*

  • High School Diploma or equivalent experience required.
  • 3 or more years of customer service experience.
  • Previous experience with handling high-volume transactions in a fast-paced environment is preferred.

**Benefits:**

  • Creative and collaborative work culture.
  • Competitive hourly rate, with opportunities for career growth and advancement.
  • Hybrid and flexible work schedule, combining on-site and remote work with flexible scheduling options.


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