Customer Service Excellence Specialist

3 days ago


Davenport, Washington, United States Glacier Bancorp Full time

At Glacier Bancorp, we strive to provide exceptional customer service and satisfaction. In this role, you will be responsible for ensuring maximum customer satisfaction by providing timely and efficient support.

Job Description

We are seeking a highly motivated and results-driven Customer Service Excellence Specialist to join our team. As a key member of our customer service team, you will be responsible for:

  • Assuring maximum customer service and satisfaction through prompt and professional communication
  • Ensuring the processing of all transactions is handled efficiently and accurately
  • Protecting Bank assets by maintaining confidentiality and adhering to security protocols
  • Collaborating with colleagues to achieve branch goals and objectives

You will report directly to the Branch/Service Manager and work closely with other departments, including Customer Service, Service Manager, Branch Manager, Operations, Lead, Business Partner, and Retail.

Benefits

This role offers a competitive salary of $62,000 per year, commensurate with experience. Additionally, you can expect a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and opportunities for professional growth and development.

Please note that the salary estimate is based on industry standards and may vary depending on location and individual qualifications.



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