Enterprise Systems Architect

1 week ago

Burbank, Illinois, United States MJ Holding Company Full time
Job Overview

MJ Holding Company, LLC stands as the premier distributor of trading cards across North America, encompassing gaming, sports, and entertainment sectors, along with associated trading card supplies, collectibles, toys, and trending items. Our expertise lies in retail supply chain management, focusing on category planning, planogram development, initial distribution, replenishment, and merchandising for our retail partners. Since our inception in 1993, we have established a robust category management process that has significantly expanded our retail distribution network throughout the United States and Canada. Our growth trajectory includes the acquisition of five companies since 2000 and collaborations with leading retail stores and major brands in the industry.

MJH is in search of a Systems Engineer. The Systems Engineer will oversee technologies implemented in an Enterprise-Class Data Center, which comprises a mix of Microsoft Windows physical and virtual servers, Azure Cloud services, Storage Area Network (SAN) devices, enterprise backup solutions, performance monitoring systems, and extensive business applications.

Key Responsibilities

  • Design, document, construct, manage, and monitor enterprise-class production servers and SAN. Analyze intricate data and issues across various systems to identify corrective measures.
  • Utilize comprehensive technical expertise to fulfill assignments that are broadly defined, necessitating judgment and creativity, while addressing multiple complex variables.
  • Independently resolve a wide range of complex issues that arise within assigned responsibilities, seeking guidance from senior staff for more intricate challenges.
  • Establish processes and procedures to ensure effective and efficient business operations.
  • Assist all departments in maintaining the highest level of customer satisfaction.
  • Lead or engage in multiple projects as required by the business.
  • Oversee and participate in the ongoing maintenance of the server environment and all related infrastructure.
  • Coordinate the overall design and deployment of the technical environment.
  • Contribute to the development of schedules, priorities, and the determination of timelines and resources.
  • Develop and maintain a proactive system administration program, including updates, patches, enhancements, log monitoring, and system hardening.
  • Troubleshoot and resolve all server-related issues promptly.
  • Ensure efficient use of storage resources and effective integration of storage management processes with other service delivery operations.
  • Develop and maintain a comprehensive server recovery plan, including a regular backup schedule and a tested data restoration process.
  • Document all new processes and/or systems introduced to the organization.
  • Act as a trusted advisor to team members.
Qualifications

  • Extensive hands-on experience with technologies such as Windows 10 & 11, Windows Server 2008R2, 2012, 2016, 2019, & 2022, and VMWare.
  • In-depth knowledge of Microsoft server products and applications, including Active Directory, Group Policy, LDAP, ADFS, DNS, and DHCP.
  • Experience managing Office 365 resources (Azure AD, Exchange Online, OneDrive, Teams, SharePoint).
  • Experience with VMWare and Microsoft Virtualization platforms.
  • Storage and file share management expertise.
  • Root Cause analysis and resolution skills.
  • Familiarity with multi-factor authentication solutions such as Duo, Azure, or RSA.
  • Experience with enterprise antivirus solutions like Cisco AMP and Symantec.
  • Proficiency in ITSM software, preferably the ManageEngine Suite of tools.
  • Experience with iSCSI, Fiber Channel, and NFS storage connection protocols.
  • Ability to work in mixed OS environments, including Linux and Apple systems.
Education

  • Bachelor of Science in Computer Science, Computer Engineering, or a related field.
Experience

  • Five or more years of experience as a Systems Engineer/Administrator.
  • Five years of experience with Microsoft Windows Server, Client, AD, and Group Policy.
  • Five years of experience with VMware vSphere and related technologies.
  • Experience with the Office 365 platform - Azure AD, Exchange, etc.
  • Understanding of various SAN technologies such as fiber channel, iSCSI, and NFS.
  • Experience with Backup and Disaster Recovery for virtual environments.
  • Mid-level understanding of network theory, design, and troubleshooting skills, with basic knowledge of routing and switching as a plus.
  • Ability to work independently and think creatively.
  • Capability to identify areas for improvement and recommend solutions.
  • Flexibility to adjust work schedules to complete projects or resolve critical issues.
  • Experience administering Microsoft SQL Server and Exchange.
  • Ability to collaborate within a team and participate in planning new technologies.
  • Demonstrates a passion for technology and continuous learning.
  • Professional certifications from Microsoft or VMware are advantageous.
MJH offers competitive wages and benefits, including:

401(k) Plan
Company 401(k) Matching Contribution
Employee Assistance Program (EAP)
Medical, Prescription, Dental & Vision Insurance
Generous Vacation Time & Paid Holidays
90 Days Sick/Emergency Leave
Long-Term Disability Insurance
Life, Dependent Life and AD&D Insurance
Voluntary Term Life Insurance

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

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