Restaurant General Manager

2 hours ago


Toledo, Toledo, United States Firehouse Subs Full time
Restaurant General Manager Job Description

At Firehouse Subs, we're passionate about serving our customers with hearty and flavorful food, heartfelt service, and a commitment to public safety. As a Restaurant General Manager, you'll be responsible for the profitable operation of our restaurant, ensuring that our guests receive exceptional service and that our team is motivated and engaged.

Key Responsibilities:
  • Ensure the restaurant is in full compliance with all local, state, and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and any other appropriate regulations required for the legal operation of the business.
  • Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality, and cleanliness while embracing the Firehouse Subs culture of a cheerful and fun work environment and Firehouse Subs beliefs and values.
  • Ensure the profitability of the business by operating within established guidelines and requirements for food cost, labor, controllable, utilities, and sales growth.
  • Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner.
  • Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly.
  • Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers.
  • Actively participates in Local Restaurant Marketing in local trade area.
  • Implements and promotes all Public Safety Foundation initiatives.
  • Ensure all required programs, reports, and legal documents are accurate, complete, and accomplished on schedule.
  • Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities.
  • Represents Firehouse Subs in a professional, positive manner at all times.
  • Communicates effectively to GM/Owner any and all issues that may impact our business.
  • Maintains restaurant equipment in full working order and communicates problems immediately to Owner.
  • Able to work on their feet for up to 13 hours at a time.
  • Able to lift up to 50 lbs.
  • Any other duties assigned by the Owner.


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