Retail Associate
4 weeks ago
As a Retail Associate at The Spring Of Tampa Bay Inc, you will be responsible for providing exceptional customer service and sales support in our donation center and retail store. Your primary goal will be to create a positive shopping experience for our customers, ensuring they find what they need and leave satisfied.
Key Responsibilities:
- Greets customers in a friendly and welcoming manner, determining their needs and preferences.
- Describes merchandise and explains its use and operation, recommending products based on customer needs and desires.
- Computes sales prices, totals purchases, and processes cash or credit payments.
- Maintains knowledge of sales, policies regarding payment and exchanges, and security practices.
- Sorts and processes donated merchandise, ensuring it is accurately priced and displayed.
- Works effectively in a fast-paced environment, responding to changing demands and priorities.
- Collaborates with staff, volunteers, and community partners to achieve sales and customer service goals.
Requirements:
- High School Diploma or equivalent.
- Previous experience in sales, customer service, or a related field.
- Valid Florida driver's license, acceptable Motor Vehicle Report, and active driving insurance.
- Ability to lift up to 50 pounds and stand for extended periods.
Work Environment:
The work environment is that of a retail store and warehouse with a moderate noise level. The warehouse and a portion of the store are not air-conditioned, so the ability to work in both air-conditioned and un-air-conditioned spaces is required.
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