Business Office Director

4 days ago

Parma Heights, Ohio, United States CommuniCare Family of Companies Full time
Business Office Manager Job Summary

We are seeking a highly skilled Business Office Manager to join our team at Greenbrier Parma Healthcare Center, a member of the CommuniCare Family of Companies. As a Business Office Manager, you will be responsible for maintaining our business office policies and procedures, as well as supervising the Assistant Business Office Manager.

Key Responsibilities:
  • Complete weekly Business Office Manager Admission Checklist and present weekly at morning stand-up to reduce exceptions
  • Verify and tie out the midnight census testing for validity and accuracy on a daily basis
  • Reference Policy Midnight Census
  • Complete admission procedures in absence of Admissions Coordinator
  • Conduct weekly Medicaid pending/collection blitz meeting with facility staff
  • Reference Policies Collection Blitz and Medicaid Pending Log and Meetings
  • Complete root cause analysis on accounts that contribute to bad debt then advise Executive Director regarding types of issues identified and proposed solutions
  • Complete insurance forms per request
  • Attend Utilization Review (UR) and/or PPS meeting as necessary
  • Supervise, organize, evaluate, and monitor all business office support staff
  • Meet with resident/responsible parties upon admission and discharge to discuss financial obligations
  • Complete and coordinate tasks necessary for timely and accurate billing and collection
  • Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care
  • Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards
Requirements:
  • Must have 3 - 5 years' experience in the business office of a Long Term Care facility
  • College degree in Business Administration, Accounting/Finance, or related field
  • Prior supervisory experience and management training
  • Must possess a thorough understanding of Medicare, Medicaid, Private Insurance, Managed Care costing and analysis, personnel management, accounts receivable/collections, resident funds, accounts payable, general ledger, and management of information systems
  • Must have the ability to make independent decisions when circumstances warrant such action
  • Must be able to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public
  • Must be willing to seek out new methods and principles
  • Must be able to use a computer literate and have a working knowledge of Microsoft Office including but not limited to Excel and Word
Benefits:

As a CommuniCare employee, you will enjoy competitive wages and PTO plans. We offer full-time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.

We are a family-owned company that has grown to become one of the nation's largest providers of post-acute care. Our mission is to create 'Caring Communities' where staff, residents, clients, and family members care for and about one another.

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