Customer Experience Associate
3 days ago
Are you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment with a dynamic team? As a Customer Experience Associate at Dave & Buster's, you will play a crucial role in ensuring our guests have an unparalleled experience.
About the Job
This is a key position that requires flexibility and a strong work ethic. You will be responsible for maintaining area cleanliness, providing support to bartenders, cocktail staff, and wait staff, and ensuring fast, friendly, and accommodating service. Your primary goal will be to deliver an exceptional guest experience through outstanding food, drinks, and games in a fun and welcoming environment.
Main Responsibilities
- Maintain area cleanliness and provide necessary support to ensure efficient service
- Adhere to all company safety and sanitation policies and procedures
- Ensure bus stands remain clean and stocked
- Perform opening and closing responsibilities, including party breakdown duties
- Restock supplies and prepare for shift changes
- Follow tray procedures to minimize loss and ensure timely delivery of food
- Bus and reset tables
- Deliver food to tables and ensure guests have everything they need
- Offer assistance to guests by clearing dishes, glassware, and refilling beverages
Requirements
- Must be at least 16 years old
- Restaurant and/or bar experience preferred but not required
- Ability to clearly communicate with guests and other team members
Salary Information
We offer competitive compensation, with salaries ranging from $3.27 to $13 per hour. The estimated salary range for this position is $6.75-$12 per hour, depending on location and experience. We are committed to providing a comprehensive benefits package, including medical, dental, vision, and 401K options.
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