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Risk Management Specialist

2 months ago

Boca Raton, Florida, United States TouchSuite Full time
Job Summary

We are seeking a highly skilled Risk Management Specialist to join our team at TouchSuite. As a Risk Management Specialist, you will play a critical role in our risk mitigation strategy, reviewing merchant applications, analyzing potential risks, and ensuring compliance with our high standards for customer satisfaction and organizational goals.

Key Responsibilities
  • Merchant Risk Assessment: Review and analyze daily, weekly, and monthly merchant activity for increased credit risk, transactional variations, dispute activity, and fraud patterns.
  • Risk Mitigation: Place merchant accounts on ACH hold and terminate accounts as needed, while maintaining the operating account by tracking incoming ACH rejects and resubmits.
  • Compliance and Education: Educate merchants on processing guidelines and security measures, communicate with merchants regarding exception activity, action plans, and long-term risk solutions.
  • Dispute Resolution: Research, resolve, and analyze chargeback and retrieval discrepancies to recover funds for clients.
  • Reporting and Analysis: Create reports, summaries, presentations, and process documents to display results of account performance trends and variances with analysis for recommended adjustments to controls and analytical models.
Requirements
  • Education: Degree in Finance, Economics, Accounting, Mathematics, Business Statistics, or a similar field preferred.
  • Experience: Proven track record as a Risk-assessment professional in the financial technology or payments industry.
  • Knowledge: Practical understanding of Card Network rules and regulations.
  • Skills: Superior proficiency in Microsoft Office, particularly Word, and Excel.
  • Professional Experience: 1-3 years as a Risk Analyst or similar analytical role.
  • Abilities: Strong decision-making, problem-solving aptitude, and meticulous attention to detail.
Competencies / Skills
  • Exceptional organizational, project management, and analytical skills.
  • Commitment to quality, integrity, and compliance.
  • Effective teamwork and leadership abilities.
  • Proven problem-solving and decision-making capabilities.
  • Self-motivated, detail-oriented, and able to manage multiple tasks and deadlines.
Benefits
  • Health Benefits, 401k, Employee Stock Option, Flex PTO, and more.
  • Beautiful, brand-new office in Boca Raton, indoor basketball court, and a modernized IT environment providing you the opportunity to work with progressive technologies.
  • A vibrant, entrepreneurial work environment where passion and innovation are key.