Field Engineer Specialist
12 hours ago
Our mission at Roche is to pioneer new frontiers in healthcare, and we're looking for a talented Field Engineer Specialist to join our team. This is an exciting opportunity to showcase your technical expertise in repair and installation for Roche assigned product lines while providing exceptional support to laboratory customers in your assigned territory.
The role involves routine technical support, on-site service, repair, and installation of Roche products, as well as diagnosing and resolving mechanical, hardware, software, and system failures. If you have a strong background in technical repair and installation, and you're passionate about delivering exceptional customer service, we encourage you to apply.
Responsibilities:
- Travel and showcase technical expertise in repair and installation for Roche assigned product lines
- Provide exceptional support to laboratory customers in your assigned territory
- Offer routine technical support, on-site service, repair, and installation of Roche products
- Diagnose and resolve mechanical, hardware, software, and system failures
Requirements:
- High school diploma and 2 years of technical school or equivalent military training or work experience are required
- 5 years of progressive experience in repairing or servicing mechanical/system hardware and software, or networking/wireless networking is necessary
- Successful completion of training or certification as defined by RD Services Leadership and policy is mandatory
Preferred Qualifications:
- 8+ years of progressive experience or a Bachelor's degree in a relevant field plus 4+ years of progressive experience are required
- Advanced knowledge of electronics, electro-mechanical systems, information technology, and basic chemistry is essential
Relocation benefits are available for this position. The expected salary range for this position based on the primary location of Ohio is $66,200 and $123,000 annually, and a discretionary annual bonus may be available based on individual and Company performance.
This is a field-based role that requires daily travel and up to 50% overnight travel. Our ideal candidate would reside within 25 miles of Cincinnati, OH.
We are an equal opportunity employer and strictly prohibit unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
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