Program Eligibility Support Coordinator

5 days ago


Chaska, Minnesota, United States Scott Carver Dakota CAP Full time
About the Role

We are seeking a skilled Customer Service Representative - Energy Assistance to join our team at the Scott Carver Dakota CAP. In this role, you will be responsible for verifying client eligibility for the Minnesota Energy Assistance Program and providing support to clients in crisis situations.

This is an exciting opportunity to make a difference in the lives of our clients while developing your skills and expertise in customer service and program administration.

Responsibilities:

  • Verify client eligibility for energy assistance programs
  • Provide information and referrals to clients
  • Assist clients with completing energy assistance applications
  • Coordinate with vendors and other stakeholders as needed
  • Maintain accurate records and reports

Requirements:

  • High school diploma or equivalent and two years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment

Estimated Salary:$48,000 per year based on experience



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