Kansas Human Services Assistant

4 weeks ago


Kansas, United States State of Kansas Full time

About the Position

The State of Kansas is seeking a skilled and detail-oriented individual to join our team as a Temporary LIEAP Staff Member. As a member of our team, you will be responsible for processing LIEAP applications, utilizing the KEES eligibility computer system to determine eligibility and authorize benefits for applicants, and providing guidance and direction to callers.

Key Responsibilities:

  • Process LIEAP applications and determine eligibility using the KEES system
  • Authorize benefits for applicants and provide guidance and direction to callers
  • Work closely with the team to ensure efficient and effective processing of applications

Requirements:

  • High School Diploma or GED
  • Two years of experience interviewing, investigating, compiling information, documenting decisions, interpreting guidelines and/or providing technical assistance
  • Post-secondary education may be substituted for experience as determined relevant by the agency

Preferred Qualifications:

  • DCF and/or LIEAP experience
  • Experience working with the public
  • One year of customer service experience
  • Proficient in accurate data entry
  • Bilingual in English and Spanish (verbal and written is ideal)

Post-Offer, Pre-employment Requirements:

  • Security Clearance: A background check is required for all positions with the Department for Children and Families as a condition of employment
  • Tax Clearance: Candidates offered employment in a State of Kansas position will need to apply for a Kansas Tax Clearance Certificate within 10 days of being offered a position


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