Counter Sales Representative

2 weeks ago

Dover, Delaware, United States United Electric Supply Full time
Job Summary

We are seeking a highly motivated and detail-oriented Counter Sales Representative to join our team at United Electric Supply. As a Counter Sales Representative, you will be responsible for assisting customers with product selection, offering alternative products for specific applications, and managing the order process for each customer.

Key Responsibilities

  • Verifies shipment of goods received from branch transfers and packing slips.
  • Organizes and stocks warehouse shelves with incoming materials and supplies.
  • Maintains clean, orderly, and safe stock area.
  • Assists in the Cycle Counting efforts at the branch.
  • Greets customers at the sales counter or through incoming telephone calls, providing accurate, helpful, detailed information to their questions or problems.
  • Quotes jobs and bids on material with pricing, recommends, and sells appropriate products to the customer.
  • Gathers material requested by the customer from the shelves, ensuring they are correct for customer application and order.
  • Assists with pulling materials for transfers to other branches, phone orders, and orders to be delivered when needed or requested.
  • Assists with counter maintenance, helping to keep area clean, orderly, and safe.
  • Solves customer problems tactfully and promptly.
  • Keeps abreast of all new product information and upcoming product promotions through vendor- and company-sponsored Lunch and Learns, upon availability.
  • Works closely with all internal departments, combining individual efforts to better serve the customer.
  • Meets or exceeds sales budget by proactively seeking new business and participating in selling programs and promotions.
  • Adhere to all United Electric health, safety, and environmental policies.
  • Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk. Your personal safety is your responsibility.
  • Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.

Requirements

  • Excellent interpersonal and communication skills – both written and verbal.
  • Ability to effectively handle multiple tasks and collaborate within a multi-functional team.
  • Detail oriented, organized, consistent and tenacious.
  • A team player – work together with others to accomplish common goals of company.
  • Organized with strong time management skills.
  • Ability to learn our ERP system.
  • Industry product knowledge beneficial.
  • Self-motivated and self-starter.
  • Minimum High School Diploma.
  • Customer Service Training/Experience is preferred

Benefits

  • Health, Dental, and Vision Insurance
  • Disability Insurance and Life Insurance
  • 401(K) and Stock Ownership
  • Paid Vacation and holidays
  • Educational Benefits
  • Wellness Programs
  • Work/Life Balance

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