Business Operations Manager
3 weeks ago
Assistant Director Job Description
At The Learning Experience, we are seeking a highly skilled and experienced Assistant Director to join our team. As a key member of our leadership team, the Assistant Director will be responsible for driving financial and operational performance at our center.
Key Responsibilities:
- Business Operations: The Assistant Director will be responsible for driving financial performance and productivity for all operational aspects of the center. This includes analyzing and reconciling monthly P&L statements, creating action plans based on past performance and forecasted occupancy, and managing center inventory.
- People Leadership: The Assistant Director will be responsible for hiring outstanding talent and ensuring the center is fully staffed with high-performing teachers. They will also manage labor, approve final work schedules, and ensure appropriate ratios are always intact.
- Customer Engagement: The Assistant Director will be responsible for executing marketing brand campaigns within the center, implementing local marketing activities, and overseeing the Work and Family program. They will also use social media channels for parent engagement and retention, nurture leads through scheduling and conducting tours, and maintain strong connections with potential customers.
Qualifications:
- 3+ years' experience in retail/store management - cross-industry experience is welcome
- Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting
- Ability to leverage data to understand the business and make decisions
- Bachelor's degree preferred
Compensation: $45,000.00 - $55,000.00 per year
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