Production Manager

2 weeks ago


Bloomington, Indiana, United States Floor Coverings International of Bloomington Full time
Job Overview

At Floor Coverings International of Bloomington, we're seeking a skilled Production Manager to join our team. As a key member of our operations team, you'll play a crucial role in ensuring the successful delivery of our installation services to customers.

Key Responsibilities
  • Collaborate with sales staff to review customer expectations and product orders, ensuring accurate and timely delivery of materials.
  • Schedule jobs to meet customer and installer schedules, ensuring seamless execution and timely completion.
  • Communicate job progress to customers, providing updates on start dates, times, and scope of work.
  • Manage job profitability, ensuring that installations meet or exceed profit objectives.
  • Conduct job costing reports within 24 hours of completion, providing valuable insights for future improvements.
  • Develop and maintain relationships with installers, identifying opportunities to improve customer experience and reduce costs.
  • Resolve conflicts and complaints promptly, ensuring customer satisfaction and loyalty.
  • Maintain a clean and organized showroom and office, reflecting the company's commitment to excellence.
  • Participate in training seminars and workshops to enhance knowledge and skills, staying up-to-date with industry developments and best practices.
Requirements
  • Strong leadership skills, with the ability to manage installers and handle conflicts effectively.
  • Excellent communication and problem-solving skills, with the ability to work independently and as part of a team.
  • Ability to maintain organization and prioritize tasks, managing multiple sites and projects simultaneously.
  • Portray a professional image, reflecting the company's values and mission.

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