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Customer Service Lead

3 weeks ago

Rolling Meadows, Illinois, United States Aramark Full time
Job Title: Customer Service Lead

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Lead at Aramark. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that all customer interactions are positive and memorable.

Estimated Salary: $40,000 - $55,000 per year

About the Role:

The ideal candidate will have previous experience in a customer-facing role, with excellent communication and interpersonal skills. You will be responsible for greeting and assisting customers, processing transactions, and resolving any customer complaints or issues.

Responsibilities:

  • Greet and assist customers, providing exceptional customer service
  • Process transactions and manage cash handling procedures
  • Resolve customer complaints or issues in a timely and professional manner
  • Collaborate with colleagues to achieve sales targets and improve customer satisfaction
  • Participate in ongoing training and development to enhance customer service skills

Requirements:

  • Previous experience in a customer-facing role
  • Excellent communication and interpersonal skills
  • Basic math and counting skills
  • Ability to work independently with limited supervision
  • Familiarity with point-of-sale systems and cash handling procedures

What We Offer:

  • A competitive salary range of $40,000 - $55,000 per year
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off
  • Opportunities for career growth and professional development
  • A supportive and dynamic work environment