Customer Engagement Specialist

4 days ago


Cincinnati, Ohio, United States Joseph Volkswagen of Cincinnati Full time
About the Job

We are seeking a Sales Representative to join our team at Joseph Volkswagen of Cincinnati. As an Inside Sales Representative, you will be responsible for engaging with internet-generated leads and re-establishing relationships with past customers in our database.

Key Responsibilities:
  • Engage with Internet Leads: Respond to inbound internet leads, helping potential customers explore new and used vehicle options, and moving them through the sales process.
  • Database Management: Maintain accurate and up-to-date records of customer interactions and progress within our CRM system.
  • Sales Support: Assist customers in finding the perfect new or used vehicle to meet their needs.
Requirements

To be successful in this role, you will need to have:

  • Excellent Communication Skills: Be able to effectively communicate with customers and colleagues.
  • Strong Problem-Solving Skills: Be able to resolve customer complaints and issues in a timely and professional manner.
  • Ability to Meet Sales Targets: Be able to meet or exceed monthly sales targets.
What We Offer

We offer a competitive salary plus uncapped commission, giving you the potential to earn based on your performance. You will also receive health and wellness benefits, including medical, dental, and vision insurance options. Additionally, you will be eligible for retirement plans, paid time off, and training and development opportunities.



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