Director of QA Excellence

1 week ago


San Francisco, California, United States Labelbox Full time

About the Opportunity:

Labelbox is seeking a highly experienced Data Quality Leader to join our team. As a Senior Manager of Quality Assurance, you will be responsible for leading our QA team and driving excellence in quality assurance across our organization.

Job Responsibilities:

  1. Lead a high-performing QA team to deliver high-quality products and services.
  2. Develop and implement QA policies and procedures that align with company goals and industry trends.
  3. Apply advanced QC/QA methods, such as consensus scoring and statistical process control, to ensure quality standards.
  4. Collaborate with operations, product, engineering, and client teams to optimize annotation guidelines and processes.
  5. Represent the QA function in client meetings and strategy sessions.
  6. Analyze quality metrics and KPIs to drive decision-making.
  7. Prepare and present detailed reports to senior management.
  8. Maintain compliance with industry standards and regulatory requirements.

Requirements:

  • Bachelor's or Master's degree in Data Science, Computer Science, Quality Management, or a related field.
  • Minimum of 5 years in quality management, particularly in data annotation or related industries.
  • Proven track record of leading QA teams and scaling processes in fast-paced environments.
  • Expert knowledge of QC/QA methods, including consensus scoring, Inter-Rater Reliability (IRR), and statistical process control.
  • Familiarity with data annotation tools, machine learning workflows, and statistical analysis software.
  • Experience with automation and AI-driven quality assurance tools is a plus.
  • Certifications such as Six Sigma Black Belt or ISO Quality Management are highly desirable.
  • Exceptional leadership, team-building, and communication skills.
  • Strong problem-solving and analytical abilities, with an innovative and data-driven mindset.
  • High adaptability and effectiveness in a fast-paced, client-centric environment.

Why Join Us:

  • A competitive annual base salary range of $195,000-$230,000 USD.
  • A dynamic and collaborative work environment.
  • The opportunity to work on challenging projects and contribute to the growth of the company.
  • A commitment to continuing education and professional development.


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