Senior Manager of Quality Assurance

7 days ago

San Francisco, California, United States Labelbox Full time

About the Job:

We are looking for a highly experienced Data Quality Leader to join our team at Labelbox. As a Director of QA Excellence, you will be responsible for leading our QA team and driving excellence in quality assurance across our organization.

Job Responsibilities:

  • Lead a high-performing QA team to deliver high-quality products and services.
  • Develop and implement QA policies and procedures that align with company goals and industry trends.
  • Apply advanced QC/QA methods, such as consensus scoring and statistical process control, to ensure quality standards.
  • Collaborate with operations, product, engineering, and client teams to optimize annotation guidelines and processes.
  • Represent the QA function in client meetings and strategy sessions.
  • Analyze quality metrics and KPIs to drive decision-making.
  • Prepare and present detailed reports to senior management.
  • Maintain compliance with industry standards and regulatory requirements.

Requirements:

  • Bachelor's or Master's degree in Data Science, Computer Science, Quality Management, or a related field.
  • Minimum of 5 years in quality management, particularly in data annotation or related industries.
  • Proven track record of leading QA teams and scaling processes in fast-paced environments.
  • Expert knowledge of QC/QA methods, including consensus scoring, Inter-Rater Reliability (IRR), and statistical process control.
  • Familiarity with data annotation tools, machine learning workflows, and statistical analysis software.
  • Experience with automation and AI-driven quality assurance tools is a plus.
  • Certifications such as Six Sigma Black Belt or ISO Quality Management are highly desirable.
  • Exceptional leadership, team-building, and communication skills.
  • Strong problem-solving and analytical abilities, with an innovative and data-driven mindset.
  • High adaptability and effectiveness in a fast-paced, client-centric environment.

What We Offer:

  • A competitive annual base salary range of $195,000-$230,000 USD.
  • A remote-friendly hybrid model that encourages collaboration and connection.
  • The opportunity to work with a talented team of professionals in the tech industry.
  • Continuing education and professional development opportunities.
  • A commitment to pay parity across the organization.

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