Patient Services Director

6 days ago


Greenville, South Carolina, United States Morrison Healthcare Full time

We are seeking a Patient Services Director to lead our patient services team in an acute care setting. This is an exciting opportunity to join Morrison Healthcare, a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems.

Company Overview

Morrison Healthcare is a company that features socially responsible practices and exceptional guest experiences in its hospital kitchens, restaurants, and cafés. Our comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption.

The company's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. We have been named one of Modern Healthcare's 'Top 100 Best Places to Work in Healthcare' for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years.

We are a division of Compass Group and have over 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.

Job Summary

This position will lead the patient services team in an acute care setting and establish goals to oversee implementation of patient food services needs based upon medical direction and patient population.

The ideal candidate should have experience in food service management in an acute care setting and possess excellent leadership skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems.

Our estimated salary for this role is around $65,000 per year, depending on location and experience.

Key Responsibilities:
  • Establish goals and oversee implementation of patient food services needs
  • Hire, direct, coach, train, and develop patient service team members
  • Comply with dietary restrictions on special or modified diets
  • Ensure patient services staff assists in achieving stated patient satisfaction goals
  • Comply with regulatory standards, including federal, state, and accrediting agencies
  • Participate in/lead patient satisfaction programs, departmental meetings, and facility-wide Quality Assurance/Performance Improvement programs
Required Skills and Qualifications:
  • Associate degree with one year work experience in food services or related field
  • Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
  • Minimum of one year experience in food service management in an acute care setting
  • ServSafe certified, desirable
  • Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems
Benefits:
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD&D
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)


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