Customer Service Coordinator

4 days ago


Cincinnati, Ohio, United States LSI Industries, Inc. Full time
Job Title: Customer Service Coordinator

Estimated Salary: $55,000 - $65,000 per year

This is an exciting opportunity to join LSI Industries, Inc. as a Customer Service Coordinator. In this role, you will be responsible for processing purchase orders, assisting customers and sales representatives via phone or email, and providing timely and accurate responses to customer inquiries.

Key Responsibilities:

  • Enter, review, and edit orders in a timely and accurate manner
  • Provide written confirmation of order receipt upon request
  • Monitor and follow-up on unclear order information and special product requests
  • Resolve order discrepancies through communication with sales agency and/or customer

Benefits:

  • 401(k) plan with company match
  • Health insurance options
  • Dental and vision insurance
  • Paid time off


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