Customer Service Advocate
4 days ago
We are seeking a highly motivated Customer Service Advocate to join our team. As a key member of our customer service team, you will play a critical role in delivering exceptional customer experiences and driving business growth.
About the Role:
- Salary: $50,000 - $60,000 per year (depending on experience)
- Location: Fort Worth, TX
- Job Type: Part-time (flexible schedule with shifts from 9am - 1pm or 1pm - 5pm, with full Saturdays from 8am - 5pm)
Responsibilities:
- Provide exceptional customer service to customers who need assistance in meeting their contract obligations due to unexpected financial obligations.
- Contact or attempt contact with customers who are delinquent.
- Collect past due payments and negotiate payment plans while maintaining positive relationships with customers.
- Maintain positive working relationships with the Loan Servicing team.
- Meet or exceed production goals.
Requirements:
- Education: High School or GED
- Experience: 2+ years of experience in collections, customer service, sales or retail industry
- Skills: Professional and persuasive communication and negotiation skills, value and embrace diversity
What We Offer:
- Competitive Pay: We offer competitive pay across the organization, because money matters
- Benefits Package: Medical, dental, and vision coverage, 401(K), company-paid life insurance policy, short and long-term disability coverage
- Growth Opportunities: You grow, I grow, we all grow. With over 1,000 employees promoted year-over-year, we're committed to providing opportunities for professional growth and development.
- Tuition Reimbursement: We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
- Wellness Program: Health is wealth. This program includes self-guided coaching and journeys, cash incentives, and discounts on medical premiums through engaging in fun activities.
About DriveTime:
- Awards: Great Place to Work Certified, Comparably Awards: Best Company for Diversity, Best Company Culture, and Best Company Leadership
- Culture: Our culture is built around respect, empathy, and open communication. We strive to create a workplace where everyone feels valued and supported.
Hiring Process:
We are an equal opportunity employer and welcome applications from diverse candidates. Hiring is contingent upon successful completion of our background and drug screening process. We are a drug-free, tobacco-free workplace.
-
Customer Service Advocate
4 weeks ago
Fort Worth, Texas, United States McKesson Full timeOverview of the CompanyMCKesson is a leading impact-driven healthcare organization that touches every aspect of healthcare. We deliver insights, products, and services to make quality care more accessible and affordable.About the JobWe are seeking a highly skilled Customer Service Advocate to join our team in Forth Worth. As a Customer Service Advocate, you...
-
Service Support Customer Advocate
22 hours ago
Fort Worth, Texas, United States Dayton Superior Full timeJob OverviewWe are seeking a highly skilled Cust Svcs Rep B to join our team at Dayton Superior. In this role, you will be responsible for delivering timely and accurate information to internal and external customers, representing DSC externally and being the customer advocate internally.The ideal candidate will have excellent communication skills, both...
-
Customer Service Advocate
6 days ago
Fort Worth, Texas, United States Glamour Paws Full timeJob OverviewWe are seeking a dedicated Customer Service Representative to join the Glamour Paws team. This role will focus on delivering exceptional customer experiences through product and service information, as well as resolving technical issues.Key Responsibilities:Handle customer inquiries and complaints in a professional mannerProvide detailed...
-
Caregiver Advocate
4 weeks ago
Fort Worth, Texas, United States Sunrise Senior Living Full timeSunrise Senior Living is a leader in providing quality care and services to seniors. We are committed to championing quality of life for all seniors.About the Role:We are seeking a highly skilled Caregiver Advocate to join our team. As a Caregiver Advocate, you will be responsible for providing exceptional care and services to a consistent group of residents...
-
Customer Experience Advocate
2 weeks ago
Fort Worth, Texas, United States AlienVault Full time**Drive Sales Growth and Deliver Exceptional Customer Experiences**: As a Retail Sales Consultant with our dynamic team, you'll have the opportunity to enhance customer experiences and drive sales growth in a fast-paced environment. With a competitive starting hourly rate of $15.86-$18.54 and opportunities to earn up to $6,850 in commissions, you'll have the...
-
Customer Redemption Advocate
3 days ago
Fort Worth, Texas, United States DriveTime Full timeJoin Our TeamWe're looking for a motivated and results-driven Reinstatement Specialist to join our team at DriveTime Family of Brands. As a key member of our operations center, you will play a crucial role in creating solutions for customers to reinstate their loan.Responsibilities include:Providing excellent customer service to customers who need assistance...
-
Inpatient and Outpatient Service Advocate
2 days ago
Fort Worth, Texas, United States WellBridge Healthcare Full timeJob DescriptionWe are seeking a highly motivated Behavioral Health Utilization Reviewer to join our team at WellBridge Fort Worth.The successful candidate will have a bachelor's degree in a related field, with previous experience in utilization review preferred. A current unencumbered clinical license is also strongly desired.In addition to competitive...
-
Family Services Coordinator
2 weeks ago
Fort Worth, Texas, United States Youth Advocate Program Inc Full timeJob SummaryAre you passionate about working with families and children in need? We are seeking a skilled Wraparound Facilitator to join our team at Youth Advocate Programs, Inc. As a key member of our staff, you will work closely with families to develop and implement personalized plans that promote resilience and recovery.**Key Responsibilities:*** Deliver...
-
Victim Support Advocate
4 days ago
Fort Worth, Texas, United States Unbound Now Full timeAbout the Role">The Victim Support Advocate will provide individualized crisis response and ongoing case management and support for adult survivors of sex trafficking. This role requires sound professional judgment and best practices to ensure high-quality services and compliance with established program, state, and federal standards.">Key...
-
Victim Advocate Coordinator
6 days ago
Fort Worth, Texas, United States Unbound Now Full timeAbout the Role: Our Victim Advocate Coordinator will be responsible for responding to calls from law enforcement, CST care coordinators, and other referral sources. You will provide immediate physical needs assistance, conduct comprehensive assessments, develop service plans, and make independent decisions regarding the safety and well-being of assigned...
-
Healthcare Benefits Advocate
6 days ago
Fort Worth, Texas, United States Boomer Benefits Full timeJob SummaryWe are seeking a dedicated and compassionate Healthcare Benefits Advocate to join our team at Boomer Benefits. As a key member of our sales team, you will be responsible for helping our clients navigate the complex world of Medicare supplemental insurance products and finding the best solutions to meet their unique needs.About UsBoomer Benefits is...
-
Patient Care Advocate
1 day ago
Fort Worth, Texas, United States Serenity Healthcare, LLC Full timeSerenity Healthcare, LLC is seeking a skilled Patient Care Advocate to join our team.Job Description:We are looking for an empathetic and patient-first individual who can effectively communicate with patients and provide them with exceptional care.About the Role:Respond to inbound calls, emails, and questions in a timely and professional mannerComplete new...
-
Delivery Advocate for Carvana Customers
1 day ago
Fort Worth, Texas, United States Carvana Full time**Become a Key Player in Vehicle Delivery and Customer SupportCarvana is seeking a talented Vehicle Delivery and Customer Support Professional to join our team. In this role, you will play a critical part in ensuring that our customers receive their vehicles in excellent condition and on time.Your Key Responsibilities:Deliver vehicles to customers in a...
-
Customer Service Representative
21 hours ago
Fort Worth, Texas, United States Dayton Superior Full timeAbout UsDayton Superior is a leading manufacturer of concrete accessories and other products used in the construction industry. Our company values innovation, teamwork, and customer satisfaction.We are seeking a highly motivated and organized Cust Svcs Rep B to join our customer-facing team. In this role, you will be responsible for delivering timely and...
-
Senior Patient Advocate
6 days ago
Fort Worth, Texas, United States LifeSpring Home Care Full timeLifeSpring Home Care is seeking a skilled Social Worker to join our team. This role offers a competitive salary of $65,000 - $80,000 per year, depending on experience.About the RoleWe are looking for a compassionate and dedicated individual who can provide essential social work services to patients and their families. The successful candidate will assess...
-
Patient Care Advocate
6 days ago
Fort Worth, Texas, United States LifeSpring Home Care Full timeAbout the RoleLifespring Home Care seeks a caring and compassionate Patient Care Advocate to provide direct patient care services and promote healthy aging in the comfort of clients' homes.Key Responsibilities:Develop and implement personalized care plans to meet patients' unique needs.Collaborate with healthcare professionals to ensure comprehensive patient...
-
Diagnostic Imaging Specialist
4 weeks ago
Fort Worth, Texas, United States Advocate Aurora Health Full timeAdvocate Aurora Health offers a competitive salary and benefits package for the right candidate.Estimated Salary: $65,000 - $80,000 per year.About the JobWe are seeking a skilled Diagnostic Imaging Specialist to join our team at Advocate Aurora Health in Worth, Illinois.The successful candidate will be responsible for performing CT scans and providing...
-
Managed Care Authorization Advocate
6 days ago
Fort Worth, Texas, United States WellBridge Healthcare Full timeCareer OpportunitiesWe are seeking passionate and goal-oriented team members to join our team as a Utilization Review Specialist. This role plays a critical part in advocating on behalf of patients to secure coverage for needed services. As a Utilization Review Specialist, you will display knowledge of clinical criteria, managed care requirements for...
-
Cancer Patient Advocate
1 day ago
Fort Worth, Texas, United States UT Southwestern Medical Center Full timeJoin Our TeamWe are seeking a dedicated and compassionate individual to fill the role of Cancer Patient Advocate at UT Southwestern Medical Center. As a key member of our interdisciplinary team, you will play a vital role in ensuring that our patients receive the highest quality care possible.About the RoleYou will work under general supervision to assist...
-
Youth Survivor Advocate
6 days ago
Fort Worth, Texas, United States Unbound Now Full timeJob SummaryWe are seeking a highly skilled Youth Survivor Advocate to join our team. In this role, you will provide critical support to youth survivors of sex trafficking, helping them navigate the complex system and access the resources they need to heal and rebuild their lives.Key Responsibilities• Conduct comprehensive assessments and develop service...