Automotive Service Representative

3 weeks ago


Shady Shores, Texas, United States Cascade Innovations Full time

At Cascade Innovations, we are committed to delivering exceptional service to our customers. As an Automotive Service Representative, you will play a vital role in ensuring that our customers receive the highest level of service and support. Your primary responsibility will be to provide exceptional customer service, ensuring that our customers are satisfied with the service they receive. This includes welcoming and assisting our workshop customers, scheduling workshop appointments, and creating repair pre-orders. You will also be responsible for recording vehicle, customer, and order data, handing over vehicles to customers, and answering general questions about the scope of repairs. Additionally, you will be responsible for writing invoices and collecting payment for services, as well as answering phone calls and forwarding them to the appropriate person. Your duties will also include performing general office tasks and providing service consultation and related tasks. To be successful in this role, you will need to have a successfully completed technical or commercial education, preferably in the automotive industry. You will also need to possess a high level of customer and service orientation, experience in invoicing repair orders, and knowledge of PC usage. In return, we offer a competitive salary and a position in a dedicated team. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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