Automotive Service Professional

2 weeks ago


Shady Shores, Texas, United States Cascade Innovations Full time
Join Our Team as a Service Assistant

We are seeking a highly motivated and customer-focused Service Assistant to join our team at Cascade Innovations. As a Service Assistant, you will be the first point of contact for our workshop customers, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:

  • Welcome and assist workshop customers, providing information and support as needed
  • Schedule workshop appointments and create repair pre-orders
  • Record vehicle, customer, and order data
  • Hand over vehicles to customers and answer general questions about the scope of repairs
  • Write invoices and collect payment for services
  • Answer phone calls and forward them to the appropriate person
  • Perform general office tasks

Requirements:

  • Successfully completed technical or commercial education (preferably in the automotive industry)
  • Commitment and a confident and friendly demeanor
  • High level of customer and service orientation
  • Experience in invoicing repair orders
  • Knowledge of PC usage

What We Offer:

  • A competitive salary
  • A position in a dedicated team

We look forward to welcoming a talented and enthusiastic Service Assistant to our team. If you are passionate about delivering exceptional customer service and have a strong background in the automotive industry, we encourage you to apply.



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