Auto Parts Sales Representative

3 weeks ago


New Bern, North Carolina, United States Chevrolet of New Bern Full time
About Us

New Bern Auto Group is a leading dealership that prides itself on delivering exceptional customer experiences. Our team is dedicated to making every customer a lifelong partner, and we achieve this by fostering a positive work environment that encourages growth and motivation.

Job Description

We are seeking an experienced Parts Counterperson to join our team. As a key member of our sales team, you will be responsible for overseeing the parts sales process from start to finish, communicating with customers on parts status, and providing high-level service to both internal and external customers. You will also be responsible for reviewing body shop estimates, ensuring accurate pricing, and pulling and filling orders from stock.

Responsibilities:
  • Oversight of the parts sales process, including communication with customers on parts status
  • Providing high-level service to internal and external customers
  • Reviewing body shop estimates to ensure accuracy and pricing
  • Pulling and filling orders from stock
  • Maintaining weekly bin checks for inventory accuracy
  • Notifying the parts manager of out-of-stock parts or shop materials requiring immediate attention
  • Licensing out-of-stock parts from outside sources and submitting emergency orders as necessary
  • Billing internal requests for parts on service repair orders
  • Receiving payment from retail customers or obtaining credit authorization


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