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Pediatric Resource Coordinator

2 months ago

Salt Lake, Utah, United States Shriners Children's Full time

Company Overview:

Shriners Children's is a family that respects, supports, and values each other. We are committed to delivering exceptional patient care, fostering a culture of excellence, and driving innovation in pediatric specialty care.

Job Overview:

Shriners Children's is a leading pediatric medical center providing comprehensive care in burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties. We are seeking a highly skilled Pediatric Resource Coordinator to join our team.

Responsibilities:

The Pediatric Resource Coordinator will provide administrative support to patients and families, navigating and accessing external resources, support systems, and information. This role will also assist the team with problem-solving, facilitate inpatient and outpatient care, and proactively address potential or actual transportation and lodging needs.

Key Responsibilities:

  • Provide clerical support to patients and families
  • Assist the team with problem-solving and facilitate inpatient and outpatient care
  • Proactively address potential or actual transportation and lodging needs
  • Provide interpretation and translation services for patients and family members
  • Identify and address cultural or language barriers to care

Qualifications:

Education:

  • High School Diploma/GED required
  • Medical Interpretation Certification preferred

Experience:

  • Bilingual English/Spanish required
  • At least 1 year of experience with Clinical Medical Interpretation preferred
  • At least 1 year of Medical Terminology preferred
  • Experience in customer support in a pediatric medical setting preferred

Other:

  • Current full vaccination status required