Onsite IT Engineer
7 days ago
Astellas Pharma Inc. is a pharmaceutical company dedicated to turning innovative science into medical solutions that bring value and hope to patients and their families.
We are committed to addressing unmet medical needs and conducting our business with ethics and integrity.
Our Mission:
To develop and deliver innovative and effective new medicines to patients and physicians.
Job Summary:
We are seeking an Onsite Support Engineer to provide technical support and services to our clients in Westborough, MA.
The successful candidate will have a strong background in computer hardware, software, networking, and operating systems, as well as excellent customer service and communication skills.
Key Responsibilities:
- Provide technical support for hardware, software, and networking issues.
- Perform routine maintenance and upgrades on IT systems and equipment.
- Install and configure computer systems, iPads, iPhones, printers, and other peripherals.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
- 3+ years of experience in a field services or similar technical support role.
- Strong knowledge of computer hardware, software, networking, and operating systems.
- Proficiency in troubleshooting and repair of IT equipment and systems.
- Excellent customer service and communication skills.
- Ability to work independently and manage multiple tasks effectively.
Estimated Salary: $120,000 - $145,000 per year, depending on experience.
Benefits:
- Medical, Dental, and Vision Insurance.
- Generous Paid Time Off options.
- 401(k) match and annual company contribution.
- Company-paid life insurance.
- Annual Corporate Bonus and Quarterly Sales Incentive for eligible positions.
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