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Patient Service Representative
2 months ago
We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Katy Trail Community Health in Warsaw, MO.
Job Summary:The Patient Service Representative will be responsible for providing exceptional patient care and support, ensuring a positive experience for all patients and visitors. This role will involve greeting patients, managing appointments, and assisting with registration procedures.
Key Responsibilities:- Greet patients with a warm welcome and provide exceptional customer service.
- Manage appointments and schedules, ensuring timely and efficient service.
- Assist with registration procedures, including data entry and patient record maintenance.
- Handle phone inquiries and provide accurate information about services offered and follow-up appointments.
- Address patient concerns with empathy and professionalism.
- High school diploma or GED.
- Effective interpersonal and communication skills.
- Ability to exercise sound judgment in evaluating situations and making decisions.
- Excellent customer service skills, including empathy, active listening, and prompt attention to special needs.
- Ability to use and learn medical software programs.
We offer a competitive salary, great benefits, and a supportive work environment that fosters personal and professional growth. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
