Maine Workforce Development Strategist
6 days ago
Company Overview
">The Fedcap Group is a leading outcome-based workforce development company in Maine's nonprofit sector. Our mission-driven approach focuses on economic stability for individuals and their families.
">About the Role
">We are seeking a dynamic Performance Director to join our Leadership Team in South Portland, Maine. This exciting opportunity will enable you to grow with us in a time of expansion and inspire meaningful change in the lives of Maine people.
">Key Highlights
">- ">
- This mission-driven role offers an estimated annual salary of $72,000+ (minimum) based on individual strengths and scope of responsibility.">
- The position will be primarily based out of our South Portland, Maine site.">
- All serious applicants should have a bachelor's degree or higher education plus experience in a supervisory or program management role within the nonprofit sector, especially in workforce development.">
- Families Forward offers a comprehensive benefits package to all full-time employees, including on-the-job training, professional development, and real advancement opportunities.">
Job Summary
">The Performance Director drives a highly collaborative team of Performance Managers, overseeing day-to-day operations, quality of service, and contractual deliverables in career case management services.
">Essential Functions
">- ">
- Exemplifies agency values and standards.">
- Demonstrates drive to deliver performance in line with key performance indicators and performance targets.">
- Ensures regional teams adhere to statewide agency standards for service delivery, professionalism, and brand.">
- Upholds agency standards for health and safety, promoting staff, participant, and family well-being.">
- Utilizes internal and external data to devise regional plans for achievement of work participation and other contractual performance metrics.">
- Communicates expectations and clear plans for regional team achievement through frequent speech and writing.">
- Analyzes region's performance in FedcapCARES and devises and implements plans to address performance lags.">
- Engages with regional stakeholders by attending meetings and events to grow networks and build strategic partnerships.">
- Holds monthly meetings with regional funder representatives and key service partners to cultivate teamwork, elicit feedback, and devise operational plans.">
- Identifies potential risks to the organization and rapidly escalates concerns to AVP of Programs and Services.">
- Manages employee tenure processes for direct reports.">
- Leads, develops, and performance-manages team to continuously improve capability and deliver against quality and performance targets.">
- Promotes Fedcap Maine positively at every opportunity, understanding and articulating the full services and benefits offered to customers.">
- Upholds all agency policies, values, and expectations in performing job duties.">
- Regularly visits assigned regional offices to observe operations, conduct facility inspections, and engage with staff. Holds open office hours.">
- Promotes Mobility Mentoring approach in staff interactions with participants.">
Qualifications
">- ">
- Bachelor's degree in vocational rehabilitation, human services, adult education, or related field and/or equivalent work experience. Master's degree preferred.">
- Minimum 3 years supervisory experience.">
- 3 to 5 years of supervisory experience directing in case management, workforce development, or adult education. Alternatively, an equivalent combination of related education and experience.">
Work Conditions
">This role operates in a professional office environment, utilizing standard equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
">Expected Hours of Work
">- ">
- Typically works Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional evening and weekend work required.">
Travel
">Dependent on business needs, travel demands may be subject to change, with approximately 1x/week travel within Southern Maine expected.
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