Snowsports School Booking Agent

4 weeks ago


Anchorage, Alaska, United States Hilltop Ski Area Full time
Job Title: Snowsports School Booking Agent

At Hilltop Ski Area, we are seeking a highly organized and customer-focused individual to join our team as a Snowsports School Booking Agent. This role is responsible for receiving and directing customers, collecting the appropriate documentation, and managing the flow of Snowsports school.

Key Responsibilities:
  • Answer and assist with all incoming telephone calls
  • Accurately enter, process, and store customer identification and other documentation to maintain organized records of customer interactions
  • Receive payment from customers for Snowsports school lessons/programs
  • Schedule customers and instructors for Snowsports school lessons/programs
  • Perform daily sales input on computerized point of sales program
  • Keep operating records, prepare daily record of sales receipts for Accounting Clerk
  • Perform related clerical work such as typing and filing
  • Promote and exemplify a culture of exceptional guest service, teamwork, innovation, and fun
Requirements:
  • Must be 16 years of age or older and have an approved work permit if under 18 years of age, 18+ preferred
  • Must pass a pre-employment background check. If under the age of 18, two reference letters are required in place of the background check
  • Must be able to accommodate scheduling expectations including weekend, holiday, and evening hours
  • Excellent oral and written communication skills
  • Excellent customer relationship skills
  • At least two years of experience directly related to the duties and responsibilities specified
  • Must be comfortable and confident using computers


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