Sales Associate

3 hours ago


Round Rock, Texas, United States BoxLunch & Hot Topic Full time

Unlock your passion for pop culture and join the BoxLunch team as a Sales Associate We're seeking a dynamic individual to help create an unforgettable experience for our customers. As a Sales Associate, you'll be the face of our brand, sharing your knowledge of pop culture and fandom with fellow enthusiasts. Your mission will be to provide exceptional customer service, ensuring that every customer leaves with a smile and a sense of excitement. You'll be responsible for maintaining a visually appealing store environment, restocking products, and assisting with planogram changes. Your superpower will be your ability to communicate effectively with customers, colleagues, and management, making you an integral part of our team. If you're a fan of pop culture and have a passion for delivering exceptional customer experiences, we want to hear from you

Key Responsibilities:
  • Provide an exceptional shopping experience for customers, showcasing your product knowledge and customer service skills.
  • Maintain a visually appealing store environment, ensuring that assigned areas are up to visual standards.
  • Work the register, using your fandom knowledge to process sales transactions and drive add-on sales.
  • Assist with planogram changes, including store map, wall, fixture, and merchandising mix.
  • Communicate fashion trend information to management and HQ partners.
  • Work with Store Management to prevent misuse of spells and wizardry around theft.
  • Support the maintenance of the stock room and store tidiness.
  • Collaborate with the team to achieve sales goals and provide excellent customer service.
Requirements:
  • Previous experience working in a retail environment, preferably in a pop culture-driven store.
  • Superpowers in providing customer service and selling.
  • Ability to navigate the store, merchandise product, and pack/unpack boxes of merchandise (up to 50 pounds).
  • Avenger-like collaboration and communication skills.

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