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Customer Service Retail Associate

2 months ago

New Smyrna Beach, Florida, United States O'Reilly Auto Parts Full time

Position Overview:
As a Retail Service Specialist at O'Reilly Automotive, you will play a crucial role in enhancing customer satisfaction and driving sales. Your responsibilities will include:

  • Delivering Exceptional Customer Service: Ensure that every customer receives professional assistance and a positive shopping experience.
  • Supporting Management: Collaborate with the Store Manager and Assistant Manager to maintain store operations, appearance, and sales performance.
  • Leadership Development: Assist in training, mentoring, and developing team members to foster a productive work environment.

Key Responsibilities:
In this role, you will be instrumental in:

  • Providing guidance and support to team members to enhance their skills and performance.
  • Maintaining the store's visual standards and ensuring a welcoming atmosphere for customers.
  • Engaging with customers to understand their needs and provide tailored solutions.

We are looking for individuals who are passionate about the automotive industry and dedicated to delivering top-notch service.