Customer Service Representative
5 hours ago
Job Summary
We are seeking a highly skilled and motivated Customer Service Representative to join our team at OneAZ Credit Union. As a key member of our Member Care department, you will be responsible for providing exceptional service to our members, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities
- Respond to member inquiries via phone, email, and chat
- Resolve member issues and concerns in a timely and professional manner
- Provide accurate and up-to-date information about our products and services
- Develop and maintain strong relationships with members to increase loyalty and retention
- Work collaboratively with other departments to ensure seamless service delivery
Requirements
- High school diploma or equivalent required
- 3-5 years of customer service experience in a financial institution or call center environment
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
Why Join OneAZ Credit Union?
We offer a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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