IT Support Specialist
2 weeks ago
TOTE Resources LLC is seeking a highly skilled IT Support Analyst to join our team at our Jacksonville, FL terminal office.
Key Responsibilities- Provide technical support for client computing devices and software
- Maintain the integrity of all computers and associated software for TOTE locations
- Develop and maintain the imaging process for client computing platforms
- Provide service desk support and participate in an on-call off-hours support rotation
- 2+ years of experience installing, configuring, and monitoring Windows production environments
- Experience developing zero-touch OS migration solutions
- Strong knowledge of Active Directory and Group Policy
- Good overall knowledge of Windows desktop operating systems and how software interacts with them
- Strong software troubleshooting skills
TOTE Resources LLC is a leading provider of full ship services and technical solutions with maritime operations and terminal services. We are committed to delivering reliable and outstanding service to our customers and the communities we serve.
We offer a comprehensive benefits package, including health, dental, vision, life insurance, short-term disability, long-term disability, employee assistance program, 401(k) with company match, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave.
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