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Patient Services Coordinator
2 months ago
My Community Dental Centers Inc. is seeking a highly skilled and detail-oriented Patient Services Representative to join our team. As a valued member of our organization, this role plays a critical part in creating a positive patient experience and fostering a patient-centric culture.
Key Responsibilities- Greet patients and visitors professionally, both in-person and over the phone.
- Coordinate effective scheduling and confirmation of appointments.
- Assist in the coordination of incoming and outgoing patient referrals.
- Ensure patient chart accuracy and the collection of required documentation and consents.
- Verify patient insurance and eligibility, and collect payments as required.
- Notify providers of patient arrivals and assist in presenting pertinent patient information.
- Assist patients with the check-in and check-out process.
- Confirm all future appointments and assist in scheduling follow-up treatment.
- Promote patient satisfaction.
- Maintain financial records and perform daily and weekly deposits.
- Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies.
- High school graduate or equivalent.
- Dental or customer service experience preferred.
