Lead Problem Management SME
4 weeks ago
Job Title: Lead Problem Management SME
Job Summary:
We are seeking a highly skilled Lead Problem Management SME to join our team at Empower AI. As a key member of our team, you will provide support to the Defense Information Systems Agency (DISA) Joint Service Provider (JSP) on the Platform Services contract.
Responsibilities:
- Manage the lifecycle of all problems, including unknown causes of incidents, and analyze trend data of systems, capabilities, costs, flexibility, performance, and reliability of existing infrastructure.
- Identify operational gaps and recommend solutions to improve capabilities and performance for IT services and minimize disruptions to end users.
- Support the primary objectives of problem management, which are to prevent problems and resulting incidents from happening, eliminate recurring incidents, identify weaknesses in processes, propose applicable resolutions, and minimize the impact of incidents that cannot be prevented.
- Provide problem categorization and prioritization, diagnosis and resolution, and ensure that problem details are recorded for a full historic record.
- Develop and maintain a knowledge base of all problem management incidents in a known error record database.
Qualifications:
- Bachelor of Science degree in computer engineering, computer information systems, telecommunications, or management information systems, and 7 recent years of documented experience relevant to this key position.
- Information Assurance (IA) certification.
- DoDI 8570 IAT II certification.
- Recent and relevant technical certification.
- Top Secret security clearance.
About Empower AI:
Empower AI is a VEVRAA Federal Contractor and is committed to providing equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category.
-
Lead Problem Management SME
4 weeks ago
Arlington, Virginia, United States Empower AI Full timeJob Title: Lead Problem Management SMEAs a key member of the Empower AI team, you will provide support to the Defense Information Systems Agency (DISA) Joint Service Provider (JSP) on the Platform Services contract. Your primary objective will be to manage the lifecycle of all problems, analyze trend data, and identify operational gaps to propose applicable...
-
Senior Cybersecurity SME
4 weeks ago
Arlington, Virginia, United States ZTI Solutions, LLC Full timeCybersecurity Subject Matter ExpertThe ZTI Cybersecurity Subject Matter Expert (SME) will be responsible for developing and implementing robust security strategies, policies, and procedures to safeguard critical assets and mitigate cybersecurity risks. The Cybersecurity SME possesses a strong background in cybersecurity, exceptional leadership abilities, and...
-
Windows Desktop Engineer SME
4 weeks ago
Arlington, Virginia, United States TeamLogic IT Full timeJob Description:The Onsite Engineering SME for OS Imaging is responsible for the development, deployment, and maintenance of Windows workstation images. This includes the use of SCCM, MDT, Task Sequences, PXE boot, vendor driver and BIOS testing, and deployments. The Imaging SME will also work with other IT teams to ensure that Windows workstations are...
-
Cyber Threat Hunter SME
4 weeks ago
Arlington, Virginia, United States Gray Tier Technologies LLC Full timeCyber Threat Hunter SME Job DescriptionGray Tier Technologies LLC is seeking a highly skilled Cyber Threat Hunter SME to support the Department of Homeland Security (DHS) Hunt and Incident Response Team (HIRT). The ideal candidate will have a strong background in cyber forensic and network investigations, with expertise in leading edge technologies and...
-
ARPA H SME – AI/ML Specialist
4 weeks ago
Arlington, Virginia, United States Amentum Full timeAmentum is seeking an AI/ML Specialist with expertise in healthcare applications and large language models. The SME will perform in a hybrid role, working with our client support and business development teams to mature and implement our Health Sciences strategic plan.This SME will contribute to our Proactive Health Office initiatives, focusing on:Genetic...
-
IT Functional SME
4 weeks ago
Arlington, Virginia, United States Saliense Consulting LLC Full timeJob DescriptionWe are seeking a highly skilled IT Functional SME (Jr.) to join our team at Saliense Consulting LLC. As a key member of our team, you will be responsible for assisting in the analysis, development, implementation, and maintenance of functional IT solutions within the organization.Key Responsibilities:Technical Documentation: Collaborate with...
-
Cyber Vulnerability Assessment Analyst SME
4 weeks ago
Arlington, Virginia, United States TestPros Full timeJob SummaryTestPros is seeking a highly skilled Cyber Vulnerability Assessment Analyst SME to support a CISA cyber security program. The ideal candidate will have 10+ years of experience as a Security Engineer with supervisory/leadership abilities to oversee large teams responsible for planning, analyzing, implementing, and maintaining multiple...
-
Transition Cell SME 2
4 weeks ago
Arlington, Virginia, United States The Tatitlek Corporation Full timeThe Tatitlek Corporation is seeking a highly experienced Transition Cell SME 2 to join our team at the National Security Innovation Network. In this role, you will work directly with the Transition Cell Lead and the Venture Portfolio Director to build relationships with national security-oriented and dual-use private capital sources and institutional...
-
Cyber Threat Intelligence Analyst SME
4 weeks ago
Arlington, Virginia, United States Booz Allen Hamilton Full timeCyber Threat Intelligence Analyst SMEThe Opportunity:As a cyber threat intel analyst, you will apply your expertise to investigate the most pressing cyber threats impacting our nation's critical infrastructure. You will help a team take on the adversary's perspective, identify their motivations, and recommend ways to harden systems, reduce their attack...
-
SME Grants Specialist
4 weeks ago
Arlington, Virginia, United States Ecompex Full timeJob Summary: Ecompex, Inc. is seeking a highly skilled SME Grants Specialist to provide supportive services for the Department of Justice. This position may be authorized for remote work. The successful candidate will support the development and implementation of short- and long-term plans for researching federal grant oversight activities and strategic data...
-
Lead AMHS SME
4 weeks ago
Arlington, Virginia, United States Empower AI Inc. Full timeJob SummaryEmpower AI Inc. is seeking a highly skilled Enterprise AMHS Platform Specialist to provide support to the Defense Information Systems Agency (DISA) Joint Service Provider (JSP) on the Platform Services contract.The successful candidate will be responsible for providing technical expertise in the architecture, deployment, and sustainment of...
-
Cyber Threat Intelligence Analyst SME
4 weeks ago
Arlington, Virginia, United States Booz Allen Hamilton Full timeCyber Threat Intelligence Analyst SMEThe Opportunity:As a cyber threat intel analyst, you will investigate the most pressing cyber threats impacting our nation's critical infrastructure. You will apply your expertise to oversee the collection, documentation, assessment, and analysis of raw cyber threat information using tools and technologies like MISP,...
-
Senior RF Systems Engineer
4 weeks ago
Arlington, Virginia, United States Amentum Full timeWe are seeking a highly skilled RF Systems Engineer/SME to support our customer in the National Capital Region.This position requires an Active TS security clearance with SCI eligibility and a strong background in RF communications systems.Key Responsibilities:Serve as an RF Systems Engineer/SME guiding the operational and technical aspects of our clients...
-
IT Acquisition Manager
4 weeks ago
Arlington, Virginia, United States Na Ali'i Full timeJob SummaryNakupuna Companies is seeking a skilled IT Capture Manager to support our Information Technology line of business. This role will be responsible for developing expertise in the acquisition processes of the IT market and advising senior leadership on optimal strategies and contract vehicles for winning contracts.The ideal candidate will possess a...
-
Lead Electrical Engineer, PE
4 weeks ago
Arlington, Virginia, United States Planate Management Group Full timeElectrical Design and Construction ManagerPlanate Management Group is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in the United States with a technical support center in South East Asia and East Africa. We provide program management and facilities engineering services worldwide. As an Electrical Design and Construction Manager, you...
-
Senior Proposal Manager
4 weeks ago
Arlington, Virginia, United States Zermount, Inc. Full timeSENIOR PROPOSAL MANAGERZermount Inc. is a leading provider of cybersecurity solutions, and we are seeking a highly motivated Proposal Manager - Cybersecurity Analyst/Researcher to join our proposal and BD team.This professional will be responsible for leading new opportunities and recompetes for our BD team, as well as leading our proposal team through the...
-
Restaurant Manager
1 month ago
Arlington, Virginia, United States Restaurant Management Search Full timeRestaurant Manager Job OpportunityThis esteemed fast-casual sandwich concept is seeking a seasoned Restaurant Manager to lead their Alexandria, VA location. With a strong focus on employee growth and development, this role offers a unique chance to make a lasting impact.Key Responsibilities:Oversee daily restaurant operations, ensuring seamless execution of...
-
Senior Network Architect
3 weeks ago
Arlington, Virginia, United States Jacobs Full timeNetwork Engineer/SME Job DescriptionThis position at Jacobs involves serving as a Network Engineer/SME guiding the operational and technical aspects of our client's unique mission. The ideal candidate will be part of a collaborative core network team supporting the end-to-end planning, design, installation, and configuration of a medium-sized IP...
-
IT Business Development Manager
4 weeks ago
Arlington, Virginia, United States Na Ali'i Full timeJob Summary:Nakupuna Companies is seeking a skilled IT Capture Manager to support our Information Technology line of business. This individual will work closely with senior leadership, the Business Development team, and project managers to manage and grow the IT line of business.Key Responsibilities:Develop expertise in the acquisition processes of the IT...
-
Project Manager
4 weeks ago
Arlington, Virginia, United States Association for Professionals in Infection Control and Epidemiology Inc Full timeThe Association for Professionals in Infection Control and Epidemiology Inc. is seeking a skilled Project Manager to support the development of a comprehensive educational document focused on infection prevention.This position provides management for a document lasting approximately 6 months in duration, working with a high degree of independence and under...